Mila Henry M Reception desk

At Sleek Sturdy, we collaborate with trusted UK and European brands to bring you high-quality furniture with minimal hassle. Here’s how delivery works with our partner brands, and what you can expect if something’s not quite right. BRANDS SPECIFIC DELIVERY & RETURNS INFO

Order Confirmation

Once you place your order, we’ll pre-authorise your card — but don’t worry, you won’t be charged just yet. First, we’ll double-check stock with our supplier. If the item is ready to ship, we’ll process the payment and get your order moving.

If it turns out your item is out of stock or on backorder, we’ll cancel the pre-authorisation and get in touch with your options.

Order Delivery

If your item is in stock, we’ll charge your card and dispatch it promptly. For made-to-order pieces, production will begin right away once your payment is processed.

You’ll receive tracking details via email within 24 hours of dispatch. If you haven’t received tracking within 6 working days (and your item isn’t bespoke), feel free to give us a nudge at info@sleeksturdy.com — we’ll look into it for you.

Damaged Items

We kindly ask that you inspect your order upon arrival. If anything looks damaged, please don’t accept the delivery — or if you discover damage later, just snap a few clear photos and send them over ASAP to info@sleeksturdy.com. We’ll take care of the insurance claim and get things sorted.

Cancellations

Changed your mind? No worries — but please let us know within 24 hours of placing your order.

After 24 hours:

• Bespoke or made-to-order items can no longer be cancelled or refunded, as production may already be underway.
• Stock items may still be cancellable, but cancellations after dispatch will incur return shipping fees (if eligible for return).

If your item has already shipped, return costs will be your responsibility (where returns are accepted — see our brand-specific returns section).

Refunds

Once your return is received and inspected, we’ll confirm whether your refund has been approved. If it is, your original payment method will be refunded automatically within 10 business days.

Still waiting after 15 business days? Give us a shout at returns@sleeksturdy.com — we’ll chase it up for you.

Exchanges

Want something else instead? The smoothest way is to return your item (if eligible), and place a fresh order for the one you do want. Easy peasy.

Welcome to Sleek Sturdy, your trusted online store for top-quality salon, barber, and spa furniture and equipment. 

Sleek furniture. Sturdy service. Built by someone who’s been in your shoes.

Even though this is an About Us page, it's really about you—because everything we do is centred around your vision, your space, and your success.

Spoiler alert: we're here to help you create a space that feels like you, makes your day-to-day much smoother, and turns every appointment into an experience your clients won’t forget.

Let’s be honest, finding the right furniture and equipment shouldn’t feel like a full-time job.

I know because I’ve done it. I used to run a hair salon, and trying to source decent, long-lasting gear while juggling clients and chaos. Absolute headache.

So I created Sleek Sturdy to fix that.

This isn’t some faceless reseller behind a screen.
We’re here to make the process simple, supportive, and (dare we say?) enjoyable.

And since you're trusting us with your hard-earned money, it's only right we make sure you not only receive your products with ease—but that we’re still here for you after they arrive.

Here’s what we’re about:

• High-quality furniture and equipment from top UK brands
• Excellent service: no robots, no runaround, just real help when you need it
• Extras that matter: some of our suppliers offer bespoke design, space planning, or even recommend reliable fitters (we'll hook you up)
• No faff, no fluff: just sturdy gear and sleek spaces that make your work (and your clients’ experience) better

Whether you’re a fresh-faced stylist setting up shop, a seasoned therapist revamping your space, a barber with bold plans, a nail tech upgrading their station, or a home beauty lover with a taste for the finer things—you’re welcome here.

And if you’re not sure where to start? Drop us a message. 

We’ll talk you through it like a friend would—no pressure, no upsell, just honest advice that respects your time, your budget, and your individuality.

Oh, and we’re on social media too—come say hi, drop into our DMs, or even give us a ring. Fancy a face-to-face? Let's make it happen.

Thanks for being here. We’re ready when you are.

Onyii Eke

Founder of Sleek Sturdy

Recovering salon owner. Relentless overthinker. Big fan of a good swivel chair.